Plans & Billing

ParrotPadMD offers flexible pricing to fit your documentation needs.

Plans

Free Tier

$0/month

  • 15 minutes of dictation per month
  • All voice commands and punctuation
  • Medical vocabulary recognition
  • Notepad backup
  • Perfect for trying ParrotPadMD

Professional

$20/month or $180/year (save 25%)

  • 100 minutes of dictation per month
  • Everything in Free, plus:
  • Specialty vocabulary packs
  • Priority support
  • BAA available

Credit Packs

$15 for 60 minutes

  • Pay-as-you-go minutes
  • Minutes never expire
  • Use after monthly allowance is exhausted
  • Buy as many as needed
  • Stack with subscription or free tier

Enterprise

Custom pricing

  • Unlimited minutes
  • Single Sign-On (SSO)
  • Custom BAA
  • Admin dashboard
  • Volume discounts
  • Contact sales@parrotpadmd.com

How Usage Works

Monthly Allowance

  • Free tier: 15 minutes/month
  • Pro tier: 100 minutes/month
  • Resets on the 1st of each month
  • Unused minutes don't roll over

Credit Balance

If you have credit packs:

  • Credits are used after your monthly allowance is exhausted
  • Credits never expire
  • Credits work the same regardless of your plan tier

Usage Tracking

Check your usage anytime:

  1. Click the ParrotPadMD extension icon
  2. View the usage bar at the bottom
  3. Click "account management" for detailed view

The account page shows:

  • Minutes used this month
  • Monthly limit
  • Credit balance
  • Reset date

Managing Your Subscription

Upgrade to Pro

  1. Go to parrotpadmd.com/account.html
  2. Click "Monthly" or "Yearly" under Subscription
  3. Complete checkout via Stripe
  4. Subscription activates immediately

Cancel or Change Plan

  1. Go to parrotpadmd.com/account.html
  2. Click "Manage →" next to your plan
  3. Use the Stripe Customer Portal to:
    • Cancel subscription
    • Update payment method
    • View billing history
    • Change plan

Buy Credit Packs

  1. Go to parrotpadmd.com/account.html
  2. Click "Buy Credit Pack"
  3. Complete checkout
  4. Credits added to your balance immediately

Billing FAQ

When does my billing cycle reset?

Monthly allowances reset on the 1st of each calendar month, regardless of when you subscribed.

What happens if I hit my limit?

The overlay shows "Limit Reached" and you can't start new recordings until:

  • The month resets, OR
  • You upgrade to Pro, OR
  • You buy a credit pack

Can I get a refund?

Contact support@parrotpadmd.com. We handle refund requests on a case-by-case basis.

Is there a setup fee?

No. Unlike Dragon Medical One ($525 setup), ParrotPadMD has zero setup fees.

Can I change my specialty after signing up?

Yes. Go to parrotpadmd.com/account.html and update your Medical Specialty in the Settings section.

Do you offer discounts for multiple users?

Yes! Enterprise plans include volume discounts. Contact sales@parrotpadmd.com for a quote.

Payment Security

  • All payments processed by Stripe
  • We never see or store your full card number
  • PCI DSS Level 1 compliant payment processing
  • Cancel anytime with no penalties